New England Water Utility Services
1-800-428-3985 x3058
e-mail: newus@ctwater.com
Water System Contract Operations
NEWUS has experienced and professional staff that can provide cost-effective operating services for the water industry. We have over 30 Department of Public Health Certified operators in Water Treatment, Distribution and Backflow Prevention available to help you meet the challenges of operating your public water supply. We currently provide contract operations for water systems as large as entire town municipal systems, and as small as store and restaurant water systems. Let our extensive experience and knowledge help you minimize operating costs and increase the efficiency and reliability of your water system. The following is a list of some of the services we provide:
- All required compliance reporting
- Water quality sample collections
- Valve and hydrant maintenance
- Surface Water Treatment Rule reporting
- System flushing
- Tapping, line stopping and valve insertion
Wastewater System Contract Operations
We offer complete wastewater system operations and maintenance for municipal, commercial and industrial systems located throughout Southern New England. We have extensive experience in both conventional and package wastewater system operations and maintenance, including Activated Sludge, RBC, Zenon, FAST and Bioclere systems. Let our experienced staff of Connecticut Certified wastewater operators help you minimize operating costs and increase the efficiency and reliability of your wastewater system. The following is a list of some of the services we provide:
- All required compliance reporting
- Water quality sample collections
- Treatment and collections system maintenance
- NPDES reporting
- Specialized services such as design modifications and service upgrades
Control Systems Services
We have considerable experience and expertise in automated control systems and utility operations for both water and wastewater systems. We continually invest in staff training and state-of-the-art equipment so you don’t have to. Our skilled control system staff will work closely with you to design, install and/or manage the optimum controls for your system. Our services include:
- Instrument calibration
- PLC programming
- Systems integration
- Routine and emergency maintenance
- Leak detection services
Meter Services
Professional and experienced personnel provide a wide range of meter related services:
- Reading
- Testing
- Repair
- Installation and removal at site
- Installation of remote readers
Cross Connection Services
Our experienced, state certified inspectors are available to meet your Department of Health requirements and help prevent contamination of your water supply through:
- Cross Connection Site Surveys
- Backflow Device Testing
- State Required Reports
Billing Services
Our expertise and readily available data allow us to offer various data processing services:
- Water billing
- Sewer billing
- Reports
- Usage data on disk, tape, or report
Collection Services
Our experienced staff can determine and initiate a successful solution to collect your revenue portfolio either at our company or on site through:
- Alternate methods
- Dunning notices and letters
- Payment guidelines
- Rent receivership and legal referral
Public Information Services
- State Required customer notification for water quality violations
- Preparation of Consumer Confidence Reports
- Bill Inserts
- Fact Sheets
- News Releases
Mapping / Drafting
NEWUS can provide clients with computerized maps on disk or hard copy prints for various mapping needs. Possibilities include:
- Distribution mapping
- Valve location drawings
- Base map preparation
- Digitizing
- Scanning
- Hydraulic profiles
Engineering Services
Experienced and professional staff at NEWUS can provide cost-effective engineering services for the water industry:
- System evaluation
- Capital improvement requirements
- Call Before You Dig registration
- Facility inspections/inspection services
- Storage tanks operation and maintenance services pump station construction
For more information on any of the services we provide, please e-mail newus@ctwater.com.