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Customers

Connecticut Water Rate Schedules

View the rate schedule for your water system by choosing your community and water system below or calling a customer service representative at 1-800-286-5700. Please visit About Your Bill for an illustration and line-by-line description on how read your water bill.

Connecticut Water Division
Includes the towns of: Avon, Beacon Falls, Bethany, Bolton, Burlington, Canton Chester, Clinton, Coventry, Deep River, East Granby, East Windsor, Ellington, Enfield, Essex, Griswold, Guilford, Madison, Middlebury, Naugatuck, Old Lyme, Old Saybrook, Plymouth, Prospect, Somers, South Windsor, Stafford, Stonington (Masons Island), Suffield, Thomaston, Tolland, Vernon, Voluntown, Waterbury, Westbrook and Windsor Locks.

Connecticut Water Division – customers of the former Ellington Acres Company

Connecticut Water Division – customers of the Middlebury Water Commission

Connecticut Water Division – customers of the former South Coventry Water Company

Crystal Division
Includes the towns of: Brooklyn, Griswold, Killingly, Plainfield and Thompson

Unionville Division 
Includes the towns of: Avon and Farmington

Mansfield Division 
Includes the towns of: Ashford, Colchester, Columbia, Coventry, East Haddam, East Hampton, Hebron, Lebanon, Manchester, Mansfield, Marlborough, Portland, Willington and Woodstock.

Special Charges 
Includes charge for Service Turn On/Off, frozen meters, unauthorized hydrant use, bulk water sales, curb box repairs, cross connection notices and collection fees.