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Offices and Hours

Clinton Office Hours: 8 a.m. – 4:30 p.m., Monday thru Friday

All other locations are employee only work centers

Payments are not accepted at any of our locations.  Water bills can be paid online, at thousands of convenient retail locations across the country or mailed to Connecticut Water Co., P.O. Box 981015, Boston, MA 02298.   

Telephone Numbers:

24 hour Emergency Service – 800-286-5700
Routine Customer Service inquiries – 800-286-5700

Customer Service email -

Connecticut Water is committed to providing you with high quality water and service. If you have a question about your water, your service or your bill, please contact us.