- Connecticut Water launched its customer protection program, Be Sure Before You Open the Door, in April 2015 and since then it has been recognized with the prestigious Stevie Award, the Management Innovation Award from the National Association of Water Companies and the Community Service Award from the Connecticut Construction Industry Association.
- In 2019, Connecticut Water was honored for achieving two Partnership for Safe Water Directors Awards. Both the MacKenzie and Stewart Water Treatment Plants were the recipients of this prestigious recognition for 20 consecutive years.
- For the past 16 years, Connecticut Water has met the criteria to achieve the Connecticut Construction Industries Association (CCIA) Safety Recognition Award for Excellence in Construction Safety and Health. This award recognizes CCIA member companies with a solid construction safety and health program.