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Conserving Resources

Connecticut Water’s commitment to the environment goes beyond encouraging customers to use water wisely. Our view is that the responsibilities entrusted to us — public health, public safety, and serving communities and shareholders — require thoughtful and careful planning by us to meet the needs of future generations. Our people manage water sources and watersheds so that our children’s children will also have them to use and enjoy.

Our commitment is built on a solid foundation of action that includes:

  • Forest Management Plans for the majority of our 6,500 acres in Connecticut to enhance and maintain watersheds so that they produce high quality source water.
  • A 50-year Water Supply Plan to meet the anticipated water needs of the next half-century in a planned and sustainable manner.
  • A vigorous leak detection program to identify and repair leaking water mains that waste precious water and the power and chemicals that were used to pump and treat the water.
  • Our Water Infrastructure and Conservation Adjustment (WICA) program that provides for regular replacement of water mains at the end of the useful life to enhance reliability and minimize lost water.
  • Conducting Energy Audits at our largest power consuming facilities and, when prudent, replacing inefficient pumps and other equipment with energy efficient models.
  • Requiring that renewable energy sources be an increasing part of our power mix
  • Use of video conferencing equipment between our facilities to minimize employee travel and reduce fleet miles and vehicle emissions.
  • Municipal Water Conservation Program where we work with local municipalities to promote water conservation at municipal facilities such as the town hall, library, public works garage, senior center, etc.
  • Water Drop Challenge to encourage customers to conserve water by awarding a $30 conservation credit on their 2017 bill if they lower their 2016 water consumption by 10% over their 2015 consumption.
  • With careful monitoring, equipment upgrades, and targeted infrastructure investment, we strive to keep our metered ratio at 80% (100% would be a perfectly efficient system.) “Metered ratio” compares how much water we produce versus how much water is consumed by our customers