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Enhancing Service

In addition to the WICA projects to replace pipe that is at the end of its useful life, Connecticut Water routinely invests in other projects that improve water quality, system reliability and ensure a reliable supply of water.

This investment helps to build sustainable water systems that will serve generations to come in a manner that preserves and protects the environment.

Here are some of our larger projects that have been completed in over the past few years:

Killingworth Reservoir Dam

Connecticut Water is proud of the Killingworth Reservoir Dam project which improved our ability to service customers in Clinton, Guilford, Madison, Westbrook and Old Saybrook. The dam was put into service in August 2005 to increase the capacity of the Killingworth Reservoir by 60 percent. This increased the safe yield of the Killingworth/Kelseytown Reservoir System by 800,000 gallons per day.

By raising the reservoir’s water storage level by five feet, Connecticut Water increased the reservoir’s storage volume from 254 to 415 million gallons. This increases the safe daily supply from 2.3 to 3.1 million gallons per day. It also expands the reservoir’s surface area from 88 to 109 acres. It allows us to better meet customers’ demands during peak summer periods.

Phillip Hopkins Water Treatment Plant

To better serve its Crystal Water Division customers in Killingly, Connecticut Water constructed a water treatment plant at the Phillip B. Hopkins Wellfield in 2006. This state-of-the-art plant, located in Killingly, performs two major functions to enhance water quality and protect public health:

  • Remove iron and manganese, which are naturally occurring minerals found in ground water, and
  • Add chlorine, a disinfectant that kills bacteria and helps prevent diseases
South Windsor Water Tank

A second, 2.3 million gallon water storage tank was constructed in South Windsor. After an inspection by the Connecticut Department of Public Health, the tank began serving customers in late July 2007.

The new tank is adjacent to an existing tank that was built in 1964. Having two storage tanks ensures the area will have adequate supply for fire protection or other water emergency, and provides back up if one of the tanks is out of service for routine maintenance.

The tank provides additional storage to meet the growing needs of South Windsor, Ellington, East Windsor and Vernon.