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Customer Assistance

H2O – Help to Our Customers Hardship Assistance Program

 

We understand the realities our customers face when experiencing financial hardship.

Our H2O, Help 2 Our Customers program can help those needing financial assistance with their water bills in order to maintain uninterrupted water service.

If you are having difficulty paying your bill, please contact us directly at 1-800-286-5700 or email customerservice@ctwater.com so that we may get in touch with you.

We will work with eligible customers to identify potential available resources, payment arrangements and/or financial assistance with your bill.