Water Rate Assistance Program (WRAP)
Connecticut Water now offers a Water Rate Assistance Program (WRAP) for income-eligible customers. It is the first program of its kind offered by a water utility in Connecticut. Through WRAP, income-eligible customers can get a 15% reduction on their entire water bill, excluding Linebacker service.
WRAP complements our existing H2O and Operation Fuel assistance programs. For more information on our financial assistance programs, please visit ctwater.com/H2O or call us at 800-286-5700.
Guidelines for WRAP
Customers may also qualify for our H2O customer assistance program and the Operation Fuel offerings.
Click here for the Connecticut Water WRAP Customer Eligibility Authorization Checklist. The form is designed to help social service agencies collect the necessary information to qualify customers for the program. Please complete and email to collections@ctwater.com