Water Main Flushing
Routine water main flushing is an important part of our ongoing efforts to maintain water quality and service in our systems. However, we have recently adjusted our flushing schedule because of the drought conditions to limit flushing only to those areas where we have sufficient water and it is needed to maintain water quality.
While we are flushing, you may notice pressure fluctuations. Flushing also scours the inside of the water mains and can stir up harmless sediment that can cause discolored water. This is not a health concern but we do recommend that, if possible, you avoid using the washing machine, dishwasher and other water-using devices until after flushing is completed and the water has cleared.
You can usually clear discolored water by running the cold water tap for a couple of minutes. If the water doesn’t clear after a while, or if you have specific concerns, please call Connecticut Water at 1-800-286-5700.
The Fall 2017 scheduled water main flushing has been completed. We occasionally flush water mains following water main breaks. Customers in affected areas typically get a notification if we have their contact information on file. Please call 1-800-286-5700 to verify your contact information is up to date.