We want to reach you quickly in the event of a water quality or service issue.
To be sure you get urgent updates, please register for alerts here.
You can register even if you are not a customer of record. (For instance, you are a tenant who does not receive a water bill, or you want to get notifications for someone in your care.)
Customers, if you update your contact information at the link above, we will automatically update your customer file. If you’d like to reach us directly to make sure we are up to date, please email email@example.com or call 1.800.286.5700.
Connecticut Water will be transitioning to Invoice Cloud - a new online payment system - beginning in August 2021. If you are a current auto pay or e-billing customer, you will be required to update your billing information following this switch for the security of your data. There is nothing you need to do at this time, but please stay tuned to our website and emails for more information.
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