We strive to provide excellent service and cost-effective, consumer friendly options for our customers, and we now offer more convenient ways for customers to pay their water bill. Connecticut Water offers full featured E-Billing with options to view account history, schedule automatic payments of water bills and receive an e-mail when a water bill has been issued. Customers can pay their bill at many retail locations, including Stop & Shop, Price Chopper, Shop Rite, Big Y, Kmart, Walmart and Rite Aid - in addition to paying online, by mail and by phone.
|How you pay it||Acceptable Methods|
|By mail using an envelope provided by CWC||Checking Account|
|Online www.ctwater.com||Credit/Debit Card, Checking Account, Apple Pay, Google Pay|
|Phone (1-800-286-5700)||Credit/Debit Card, Checking Account, Apple Pay, Google Pay|
|Select Retail Locations||Services Charge Cash Accepted Credit/Debit Card Accepted *|
|*Kmart and Walmart accept PIN Based Debit cards. No retail locations accept credit cards|
Customers have several convenient options for paying their Connecticut Water bill. Payments may be made by using any one of the following options:
Store finder for Big Y, Price Chopper, Shop Rite, Stop & Shop, Rite Aid and other retailers participating in Western Union's 'Bill Pay' program. Make sure you check the 'Bill Pay' box before searching for the nearest location. Only cash is accepted at these locations and customers will need their Connecticut Water statement the first time customers pay at one of these locations.
Store finder for Kmart and Walmart and other retailers participating in CheckFreePay. Customers will need cash or a PIN based debit card and your Connecticut Water bill statement. Credit cards are not accepted. Customers can use their credit card to make a payment by calling our customer service center during normal business hours at 1-800-286-5700.