Connecticut Water's Rules and Regulations, which include the former Avon and Heritage Villages water companies, as approved by the Public Utilities Regulatory Authority (PURA), formerly the Department of Public Utility Control, provide information on the terms of water service, including billing and collection policies, termination of service, specifications for installation of water services and related equipment, and fire protection.
Connecticut Water has updated our online billing platform, in partnership with Invoice Cloud. If you are a current auto pay or e-billing customer, for the security of your data, you will be required to update your billing information on our new system. Please note that the 'convenience fee' mentioned in the Invoice Cloud Terms & Condition (Paragraph 9) does not apply to Connecticut Water payments.
You are leaving Connecticut Water’s website and entering a website hosted by Invoice Cloud (https://www.invoicecloud.com/connecticutwatercompany), a third party that provides e-billing and online account access for our customers. View Invoice Cloud's Terms & Conditions.
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