News

Connecticut Water reminds customers that scammers take advantage of the hectic and often stressful holiday season, and this year COVID-19 could make it worse.

“Customers and the general public should be on the lookout for utility scams so they can protect themselves and their property,” stated Arthur J. O’Neill, vice president of customer service at Connecticut Water.

Connecticut Water is pleased to open applications for its 2021 Firefighter Support Grant Program. This is the second year of the program, which in 2020, awarded grants to 11 departments across the state.

Connecticut Water will begin replacing nearly 8,000 feet, or about 1.5 miles, of water main in the neighborhood around Grove and Commerce streets the week of Nov. 9.  The water main being replaced is more than 100 years old. The estimated project cost is approximately $2.1 million.

Connecticut Water is pleased to open applications for its 2021 School Water Bottle Filling Station Grant Program.

This is the second year of the program, which in 2020, supplied 15 schools in 8 school districts with water bottle filling stations to promote safe, touch-free hydration for students. 

Connecticut Water Company and Operation Fuel have announced a partnership that will streamline access to financial assistance programs to help Connecticut Water customers facing financial challenges with their water bills. The partnership, which is an extension of Connecticut Water’s existing H2O – Help 2 Our Customers assistance program, provides an additional option for Connecticut Water customers to access the information and application materials they need to apply for assistance. In addition to calling Connecticut Water directly to apply, customers can now opt for a single application through Operation Fuel which also administers assistance programs for several other utilities (i.e.: gas/electric) in the state.

Dry weather conditions and historic demand for water have prompted Connecticut Water Company to ask its customers in Stafford to take voluntary measures to reduce their water usage by 10%.

“We currently have an adequate supply of water for our customers’ needs, but we are asking our customers to reduce their water usage while we closely monitor our water supplies where reservoirs are lower than normal,” said David A. Connors, Director of Service Delivery.