We want to reach you quickly in the event of a water quality or service issue.
To be sure you get urgent updates, please register for alerts here.
You can register even if you are not a customer of record. (For instance, you are a tenant who does not receive a water bill, or you want to get notifications for someone in your care.)
Customers, if you update your contact information at the link above, we will automatically update your customer file. If you’d like to reach us directly to make sure we are up to date, please email email@example.com or call 1.800.286.5700.
Connecticut Water has updated our online billing platform, in partnership with Invoice Cloud. If you are a current auto pay or e-billing customer, for the security of your data, you will be required to update your billing information on our new system. Please note that the 'convenience fee' mentioned in the Invoice Cloud Terms & Condition (Paragraph 9) does not apply to Connecticut Water payments.
You are leaving Connecticut Water’s website and entering a website hosted by Invoice Cloud (https://www.invoicecloud.com/connecticutwatercompany), a third party that provides e-billing and online account access for our customers. View Invoice Cloud's Terms & Conditions.
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