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System Improvements

WICA Improvements

Benefits of Infrastructure Investments

Investing in infrastructure replacement now is the right thing to do. The replacement of hydrants, valves, leak detection equipment, meters and aging water pipes in the water distribution system allows for greater system reliability and service to our customers. It also enables us to be good stewards of our most precious water resources.

Connecticut Water Company has prepared an Infrastructure Management plan for the 1600 miles of water main in our systems.

In deciding which projects are most important, we look at the age and condition of the pipes, frequency of main breaks, leakage and lost water, history of water quality complaints and needs for improved fire protection. We will also consider the timing of municipal projects to see if there are opportunities for savings by coordinating the work with the local communities.

With proactive efforts and planned replacement, work is done under more controlled situations, allowing us to better plan for service needs, rather than reacting in an emergency when main breaks and service is disrupted.

Investing in Sustainable Water Solutions    

Investing in infrastructure is part of Connecticut Water’s commitment to Sustainable Water Solutions. It allows us to meet the needs of our current customers while protecting systems and resources for future generations. Infrastructure replacement will help save precious water resources by minimizing breaks and leaks in the distribution system. It will help keep our drinking water safe, provide reliable water service, maintain our high standard for customer service, provide dignified employment opportunities and support economic development.

The Water Infrastructure and Conservation Adjustment (WICA) charge, as approved by the PURA, allows for the timely recovery in rates of the cost to replace aging water distribution pipes. The charge helps accelerate the replacement of aging water distribution system pipes, hydrants, and valves. It also includes leak detection equipment and meters that further water conservation goals.

2014 WICA Projects      

FAQs about the Water Infrastructure and Conservation Adjustment (WICA) charge