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Lead Information

As the nation’s aging water infrastructure and specific water quality issues have gained national attention in the last few years, we know that you may have questions about lead. The primary source of lead in tap water comes from the customer owned water pipes or household plumbing and fixtures that contain lead. We monitor our water systems thoroughly and frequently to ensure that we are providing a clean, safe water supply 24 hours a day, 365 days a year.

  • We conduct extensive water quality testing at our sources and within our distribution system.
  • Test results on samples collected from our water sources and from our distribution systems meet standards for lead in drinking water.
  • We fully comply with the EPA requirements regarding sampling for lead in drinking water and provide results to State health officials.
  • We are confident in the water quality that we provide our customers.

You should know lead is rarely found in surface water (lakes, streams) and groundwater (aquifers, wells). Water quality testing at our sources has historically shown very little or no lead.  To ensure that our water meets drinking water quality standards for lead, we conduct extensive water quality testing of our distribution systems and take steps to optimize corrosion control wherever lead is found to be leaching from household plumbing.

The primary way lead can enter drinking water is when it comes in contact with lead service lines or household plumbing (pipes, faucets) made from lead.

A critical step in reducing the risk of lead leaching from customers’ service line or internal plumbing is to adjust the pH in the water system. We have a comprehensive corrosion control program that provides treatment based on the source water quality. And, we fully comply with the EPA requirements regarding sampling for lead in drinking water. We have provided documentation to the Connecticut Department of Public Health to demonstrate our results.

A public water system is in compliance with standards if 90 percent of test results show lead levels below 15 parts per billion. If a homeowner’s water sample is above that amount, we will work with them to identify the source of the lead in their homes, plumbing or fixtures and recommend ways to address the problem. The easiest way to avoid issues with lead in drinking water is to run the cold water tap until the water gets colder. This effectively flushes out the water that has been in contact with the home’s plumbing.

For more information about lead, visit the following links:

Lead in Drinking Water Fact Sheet

Centers for Disease Control

U.S. Environmental Protection Agency

NSF (Especially helpful for people on private wells)

 

Lead results by water system. If you are not sure which system serves your home please call us at 1-800-286-5700.

   

Town

Water System(s)

Ashford

Ashford Park

Avon

AvonCollinsville, Unionville, Avon Water Company Customers

Beacon Falls

Central

Bethany

Central

Bolton

Llynwood

Brooklyn

Crystal

Burlington

Collinsville

Canton

Collinsville

Chester

ChesterChester Village West

Clinton

Guilford

Colchester

Amston LakeLake Hayward, Ponemah VillageWestchester Village

Columbia

Columbia Heights

Coventry

Coventry HillsGeneral Water, Lakeview, Lakewood, Nathan Hale, Pilgrim Hills, South Coventry

Danielson

Crystal

Dayville

Crystal

Deep River

Chester

East Granby

Northern-Western

East Haddam

Banner VillageLake Hayward

East Hampton

Baker HillSpice HillWestchester East

East Windsor

Northern-Western

Ellington

Northern-Western

Enfield

Northern-Western

Essex

Chester

Farmington

Chimney HillUnionville

Griswold

Bay MountainCountry Mobile Estates

Guilford

Guilford

Hebron

Amston LakeCountry ManorHebron CenterLondon ParkMill at StonecroftWellswood Village

Killingly

Crystal

Killingworth

Beechwood

Lebanon

Amston Lake, Lebanon Elderly

Madison

Green SpringsGuilfordLegend Hill

Manchester

Buckland RoadRedwood Farms

Mansfield

Birchwood HeightsCrystal Springs,Pinewoods Lane ,Rolling Hills

Marlborough

Florence Lord Elderly-MASHForest HomesMarlborough Gardens, Sachem Village

Middlebury

CentralHill Crest Fire DistrictHeritage Village

Naugatuck

Central

Old Lyme

Point O’WoodsSoundview

Old Saybrook

Guilford

Oxford

Heritage Village

Plainfield

Plainfield

Plymouth

Terryville

Portland

Rivercrest

Prospect

Central

Somers

Northern-Western

Southbury

Heritage Village

South Windsor

Northern-Western

Stafford

Stafford Springs

Stonington

Mason's Island

Suffield

Northern- Western

Thomaston

Thomaston

Thompson

Thompson

Tolland

Northern-Western

Vernon

LlynwoodReservoir HeightsNorthern-Western

Voluntown

SDC

Waterbury

Central

Westbrook

Guilford

Willington

Riversedge

Windsor Locks

Northern-Western