Many customers have swimming pools, hot tubs and spas, and use water from the tap to fill them or top them off. Connecticut Water focuses on treating and delivering safe drinking water to the tap. Our responsibility is to treat and monitor the quality of the water to ensure that it meets drinking water quality standards set by the Connecticut Department of Public Health and the U.S. Environmental Protection Agency. We are not experts in resolving pool water issues. However, we are providing some basic information that maybe helpful. Your local pool store, which specializes in pool water, would be your best source of information.
About the Tap Water provided by Connecticut Water:
About Pool Water:
The water in your pool, spa or hot tub is NOT considered potable or safe for human consumption because it is open to the environment and exposed to numerous and continuous environmental factors that can contaminate it such as:
These factors are likely the major contributors to increased phosphate levels or other water quality issues in your pool, spa or hot tub.
We know it is can be frustrating when pool water issues are not quickly resolved. Our best advice to resolve pool, spa or hut tub water issues is to bring a sample of the pool, spa or hot tub water directly to a pool supply store that does the testing on site. They may suggest different chemicals, a new or different filter, a longer filter running time, or to drain your pool, spa or hot tub, and fill with new water.
*Phosphates are a required additive used to ensure adequate corrosion control of lead and copper and as they are deemed necessary to maintain health and human safety, are not required to be reported in the online water quality reports. The typical range for these compounds is between 0.1 to 3.0 mg/L.