The Connecticut Water Company (CWC) will be replacing water main in your neighborhood beginning on or about the week of February 1, 2021. The work hours will be 7 a.m. to 4:30 p.m., Monday through Friday. We expect that the project will be completed by the end of July.
This work to improve your water system is possible because of our Water Infrastructure and Conservation Adjustment (WICA) program. WICA funds enable us to accelerate the replacement of aging water system infrastructure and sustain valuable water resources. These projects ensure you and future generations of customers will continue to experience high-quality, reliable water service.
During these challenging times, our team members have adopted extra safety precautions including wearing face coverings and appropriate personal protective equipment to allow work to move forward on these infrastructure improvements. If you see CWC employees, representatives or contractors, we ask that you please help protect their health and safety by maintaining a minimum distance of six feet. This helps us protect the people who help ensure that clean, safe water reaches your tap 24 hours a day, 365 days a year.
As part of the project, we will also be replacing our portion of the water service line that runs from our water main to approximately the curb line. It may be necessary to briefly interrupt your water service during that time. We will notify you at least 24 hours in advance of planned interruptions so that you can plan accordingly. Most interruptions are brief, lasting less than a few hours. It is not necessary that anyone be present at your home or business at the time of the replacement.
We also ask that you use caution in the construction zone. Our work will involve excavation of trenches that may be up to 6 feet deep. Our contractor will take all required safety measures to ensure the work area is safe, including appropriate signs, barricades and traffic control. At times traffic lanes may be restricted.
Restoration work in the area, such as repaving of driveway aprons and restoration of grass along the curb line will take place when the project is fully completed. Due to seasonal constraints around paving and planting, the restoration work may take place several weeks after we have moved through your area.