As of Monday, July 12, motorists on Route 4, Farmington Avenue, in Farmington can expect a detour between West Avon Road and Brickyard Road from 7 am to 5 pm, Monday through Friday. Signs will be posted and police will be on site to direct traffic. The detour is necessary to complete a water main replacement project.
We apologize for the inconvenience, but the project is needed to maintain reliable water service and quality to Farmington customers served by Connecticut Water.
Answers to Frequently Asked Questions:
Q: Why isn’t this project being done overnight when less cars are on the road?
A: A decision has been made to complete this project during the day for various reasons. Unfortunately, the type of work being done is loud and will be disruptive to the homeowners in a residential area. Second, historically overnight work takes longer to complete than daytime work. Due to the overall disruption of this project, a decision was made to work during the day, to enable the contractor to complete the project as fast as possible.
Q: Is it possible to keep one lane open on Route 4 and alternate traffic rather than detouring motorists?
A: Yes, it is possible, but a decision has been made not to keep one lane open because the flow of traffic in both directions is likely to result in longer wait times compared to a short detour. Keeping one lane open will also slow down the progress of the contractor. The goal is to complete the work as quickly and safely as possible.
Q: Does this project have to be done?
A: Yes, the Connecticut Water Company has stated that this project must be done. Infrastructure projects on main roadways that may create substantial disruption to traffic flow are typically done in the summer months when school is out of session and traffic volumes are less overall.
Q: When will this project be complete?
A: It is estimated that the detour should be complete by the end of August and the project should be complete by end of September.
Project Letter to customers
Improvements to your water system are possible through our Water Infrastructure and Conservation Adjustment (WICA) program. WICA funds enable us to accelerate the replacement of aging water system infrastructure and sustain valuable water resources. These projects ensure that you and future generations of customers will continue to experience high-quality, reliable water service.
Your property will receive water service from a temporary above ground water pipe for several weeks so that we can replace the existing water main. The above ground water pipe will be connected to an exterior garden hose fixture or directly to your water service at the curb stop. We may temporarily interrupt your water service as we transition to and from the temporary water pipe. Most interruptions are brief, lasting less than a few hours.
We will notify you at least 24 hours in advance of planned interruptions so that you can plan accordingly. Please call our customer service staff at 1-800-286-5700 to ensure that we have your current contact information so that you receive these notifications. It is not necessary that anyone be present at the time of the replacement.
Please use caution in the construction work zone. Our work will involve trenches that may be up to 6 feet deep. Our contractor will take all required safety measures to ensure the work area is safe, including appropriate signs, barricades and traffic control. At times traffic lanes may be restricted. Restoration work, such as repaving of driveway aprons and restoration of grass along the curb line, will take place when the project is fully completed. Due to seasonal constraints around paving and planting, the restoration work may take place several weeks after we have moved through your area.