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Contract Operations

New England Water Utility Services


Water System Contract Operations

NEWUS has experienced and professional staff that can provide cost-effective operating services for the water industry. We have over 30 Department of Public Health Certified operators in Water Treatment, Distribution and Backflow Prevention available to help you meet the challenges of operating your public water supply. We currently provide contract operations for water systems as large as entire town municipal systems, and as small as a condominium associations water systems. Let our extensive experience and knowledge help you minimize operating costs and increase the efficiency and reliability of your water system. The following is a list of some of the services we provide:

  • All required compliance reporting
  • Water quality sample collections
  • Valve and hydrant maintenance
  • Surface Water Treatment Rule reporting
  • System flushing
  • Tapping, line stopping and valve insertion

Control Systems Services

We have considerable experience and expertise in automated control systems and utility operations for both water and wastewater systems. We continually invest in staff training and state-of-the-art equipment so you don’t have to. Our skilled control system staff will work closely with you to design, install and/or manage the optimum controls for your system. Our services include:

  • Instrument calibration
  • PLC programming
  • Systems integration
  • Routine and emergency maintenance
  • Leak detection services

Meter Services

Professional and experienced personnel provide a wide range of meter related services:

  • Reading
  • Testing
  • Repair
  • Installation and removal at site
  • Installation of remote readers

Cross Connection Services

Our experienced, state certified inspectors are available to meet your Department of Health requirements and help prevent contamination of your water supply through:

  • Cross Connection Site Surveys
  • Backflow Device Testing
  • State Required Reports

Billing Services

Our expertise and readily available data allow us to offer various data processing services:

  • Water billing
  • Sewer billing
  • Reports
  • Usage data

Collection Services

Our experienced staff can determine and initiate a successful solution to collect your revenue portfolio either at our company or on site through:

  • Alternate methods
  • Dunning notices and letters
  • Payment guidelines
  • Rent receivership and legal referral

Public Information Services

  • State Required customer notification for water quality violations
  • Preparation of Consumer Confidence Reports
  • Bill Inserts
  • Fact Sheets
  • News Releases

Engineering Services

Experienced and professional staff at NEWUS can provide cost-effective engineering services for the water industry:

  • System evaluation
  • Capital improvement requirements
  • Call Before You Dig registration
  • Facility inspections/inspection services
  • Storage tanks operation and maintenance services pump station construction

For more information on any of the services we provide, please e-mail