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WICA FAQs

A Water Infrastructure and Conservation Adjustment (WICA) is an interim rate adjustment that covers the costs of replacing existing water system infrastructure. These small, semi-annual adjustments will improve service to customers and level-out the impact on customers’ rates.

The WICA charge enables Connecticut Water to accelerate the replacement of aging water system infrastructure and sustain valuable water resources. It will ensure future generations of customers continue to have reliable water service. In addition, these infrastructure investments support economic development and create jobs.

The Public Utilities Regulatory Authority (PURA) reviews completed projects and their costs before a WICA charge is reflected on customers’ bills. The WICA charge may be adjusted semi-annually and the increase would be applied as a percentage of the amount billed for the Basic Service charge, Water Usage, and miscellaneous service charges. WICA does not apply to interest or Linebacker fees.

The maximum WICA surcharge allowed by the law is 10% between general rate case filings. The maximum increase in the WICA surcharge is 5% per year. However, Connecticut Water anticipates our WICA projects will represent an increase of 2 to 3% per year. A 2% WICA charge would add about 95-cents a month to a typical water bill, or about $2.85 per quarter.

There will be a separate line item on customers’ bills when there is a WICA charge. The WICA charge is reset to zero following a general rate case decision and the WICA charge in place at the time of the rate case filing is folded into the new Basic Service Charge and Water Usage fees. As WICA eligible projects are completed and approved by PURA they will be added to future customer bills.

Connecticut Water has prepared an Infrastructure Management plan for the 1700 miles of water main in our systems. In deciding which projects are most important, we look at the age and condition of the pipes, frequency of main breaks, leakage and lost water, history of water quality complaints and needs for improved fire protection. We will also consider the timing of municipal projects to see if there are opportunities for savings by coordinating the work with the local communities.