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Community News

As a different kind of utility, Connecticut Water is committed to serving our local communities, customers, the environment, and our dedicated employees. See the latest happenings and stories in our service communities.

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Media Contact: Richie Rathsack • rrathsack@ctwater.com • 860.664.6712 

Customers give Connecticut Water satisfaction ratings over 90%
Customers rated Connecticut Water above 90 percent in the customer satisfaction index. Nearly 60 percent of our customers rank Connecticut Water as above average or the best utility they interact with, according to customer surveys.
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New pump station, tank will improve service to Avon customers
Contractors hoisted a prefabricated pump station building into place using a crane in Avon Friday morning, the next step in a $4 million infrastructure project to improve water service for customers in the area for decades to come.
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Pomperaug River Reaches Low-Flow Plan Action Level
Just weeks after historic flooding in Southbury and neighboring towns, river flows in the Pomperaug River have dropped below the first threshold in the Heritage Village water system’s low-flow operations plan.
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Connecticut Water replaces nearly 10 miles of water main
Connecticut Water proactively replaced nearly ten miles of water main so far this year through the Water Infrastructure and Conservation Adjustment (WICA) program as part of ongoing efforts to increase reliability and quality for our customers.
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Connecticut Water open house showcases the water treatment process in Clinton Sept. 26
Customers can learn about the water treatment process directly from our experts during an open house at the William N. MacKenzie water treatment facility
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Water main project on Mountain Road in Suffield starts in September
A $2.5 million project to install new water main in Suffield on portions of Mountain Road to improve water flow, quality.
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A summer view of Lake Shenipsit
Our water professionals share how they contribute to bringing high-quality water to your tap.
Getting a cool, refreshing glass of water from your tap represents the work of more than 200 water professionals who take water quality as a point of personal pride.
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Heritage Village treatment plant construction progresses on schedule
Construction of the new water treatment plant progresses on schedule, which will expand filtration and improve water quality for customers in Southbury.
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Connecticut Water Needs to Know the Material of Your Water Service Line
Identifying all water lines, including any that may be made of lead, helps provide water utilities with information on how to best serve customers, and will be required by this EPA regulation.
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Water main project in Marlborough starts week of June 24
Connecticut Water Company will begin a project to install new water main in Marlborough on portions of Myrna Drive and Fuller Road in Marlborough.
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Tour the Rockville Water Treatment Plant during June 26 Open House
Customers can see the fascinating, complicated processes involved with delivering high-quality water at Connecticut Water’s Rockville Drinking Water Treatment Facility in Vernon.
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Visitors explore Connecticut Water watersheds for Trails Day
For Trails Day 2024, Connecticut Water hosted hikes in Tolland and Killingworth.
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Water main project in Guilford starts week of June 10
A$1.5 million Connecticut Water project will replace existing pipe that is more than 100 years old.
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Water buggy keeps Team Hope walkers hydrated
The Water Buggy helped keep walkers hydrated during the Team Hope Walk for Huntington's Disease in Killingworth.
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Customers meet the people behind their water service during Drinking Water Week open house
Customers came away with a greater understanding of their water after meeting our passionate water professionals during an open house for Drinking Water Week
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Walls go up at new Connecticut Water storage tank in Avon
Contractors put up the concrete walls recently on a new, 1.3-million-gallon water tank in Avon as part of a $4 million project to improve water service for customers.
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Connecticut Water donates $15,000 in touchless, bottle filling stations to schools
Bottle filling stations will help students and staff in Southbury, Guilford and Windsor Locks use fewer single-use plastic bottles.
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Connecticut Water hosts two hikes for Trails Day 2024
Discover the natural beauty of watershed lands with during two hikes on Connecticut Water properties in Killingworth and Tolland for Trails Day.
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Connecticut Water team cleans up litter on Earth Day
Connecticut Water employee volunteers spent Earth Day cleaning up litter from around reservoirs in Killingworth.
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Connecticut Water Invites Customers to Open House in Clinton May 9
Connecticut Water Company welcomes customers and the public to an open house at the company’s corporate office and shoreline region work center in Clinton on Thursday, May 9 during National Drinking Water Week.
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Connecticut Water and Earthlight Technologies Partner on Solar Generation Projects
Two Connecticut businesses work together for the good of customers and the environment.
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Connecticut Water employees install a wood duck nesting box in Westbrook
Connecticut Water installs wood duck boxes in time for nesting season
Connecticut Water Company volunteers continued the company’s bird box project with the installation of an additional wood duck box in Westbrook.
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Connecticut Water wins 2024 Top Workplaces USA award
Connecticut Water earned the a 2024 Top Workplaces USA award after employees provided feedback in an employee engagement survey.
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Shenipsit Lake Reservoir Recreation Program to Open for 2024 Season
The 2024 Shenipsit Lake Reservoir fishing program will open at sunrise on Saturday, April 13, for the 2024 season.
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Connecticut Water, Killingworth Land Conversation Trust protect 14 acres of open space
Connecticut Water and the Killingworth Land Conservation Trust ensured 14 acres along the Hammonasset River will remain protected open space in perpetuity after closing on a bargain sale .
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Connecticut Water’s investment Hunt Water Treatment Plant ensures continued high-quality, reliable water service for customers
New water treatment plant ensures continued, reliable water service
The new, $13.1-million Hunt Water Treatment Plant in East Windsor increases service reliability for customers, drastically reduces water lost to waste and reduces operational costs.
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A rendering of the Connecticut Water Heritage Village Water Treatment Plant scheduled for construction beginning in February 2024.
Connecticut Water begins construction of new Heritage Village Water Treatment Plant
The new water treatment plant will introduce filtration capabilities and improve drinking water quality for Heritage Village water system customers.
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The sun pokes through the trees as the Beacon Hill Brook roars through the Three Sister Preserve in Bethany after a rainstorm. The Bethany Land Trust and Connecticut Water Company ensured 20 acres of land along Route 63 will remain protected open space in perpetuity available for the public to enjoy.
Connecticut Water, Bethany Land Trust ensure land remains protected open space
The Bethany Land Trust and Connecticut Water Company ensured 20 acres of land along Route 63 will remain in perpetuity protected open space available for the public to enjoy.
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Connecticut Water Donates $120,000 in 2023 Through Charitable Giving Program
More than $18,000 donated to local food pantries to fight food insecurity. More than $120,000 donated to charity in total
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a stack of water pipes
Connecticut Water Reaches Milestone in Water System Infrastructure Renewal
In 2023 Connecticut Water marked a milestone when it replaced its one millionth foot of aging, undersized or unreliable water main since 2008.
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Connecticut Water Recognized for Community Service and Excellence in Safety
Receives Awards from the Connecticut Construction Industries Association
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Water Main Project Underway in Naugatuck
Connecticut Water investing $1.5 million in project to replace water main installed in 1906
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School Water Bottle Filling Station Applications Being Accepted
Schools served by Connecticut Water eligible for Touchless Water Bottle Filling Stations
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Water Main Project in Old Saybrook Starting Week of December 11
Connecticut Water $1.5 million project to replace water main installed in 1950
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Connecticut Water Accepting Applications for 2024 Firefighter Support Grant Program
$15,000 in Grants to be Awarded to Uniformed Volunteer or Paid Departments in Communities Served by Connecticut Water
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Connecticut Water President and CEO to Participate in ConnStruct Infrastructure Summit on Nov. 17
Event to envision what will Connecticut look like in 2035
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Scott Bonett Joins Connecticut Water as Director of Engineering Design and Construction
Scott is responsible for leading the company’s facilities design and construction teams.
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$1.5 Million Water Main Project on Makara and School Streets.
Replacing water main installed in the 1940's.
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The Connecticut Water Company announced the filing of an application to amend customer rates with the Connecticut Public Utilities Regulatory Authority (PURA).
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$1.3 Million Water Main Project in Canton Starting Week of Oct 2
Water Main Work on Route 202 Spanning the Farmington River.
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Water Main Project in Ellington and Somers Starting Week of Sept. 25
Water main project on Egypt Rd. between Elderberry Ln. and Somers Highway Garage.
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Recipients of Connecticut Water's 2023 Firefighter Support Grant program announced
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body of water with a red barn in the background
Connecticut Water Invites Customers and Public to its Drinking Water Treatment Facility Open House in Vernon-Rockville on September 20
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section of a water pipe
Water Main Project in Farmington Starting Week of Sept. 18
Connecticut Water Company is beginning installation of a new water main the week of Sept. 18 in Farmington on Knollwood Road between Northwoods Road and Wyndwood Road.
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CT Water employee in a construction vehicle
Water Main Project in South Windsor Starts This Week
Connecticut Water Company is beginning installation of a new water main the week of Sept. 5 in South Windsor on High Street, Hillside Drive, Steep Road, Aroda Drive and Greenfield Drive.
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Connecticut Water Boosts Customer Assistance Through Continued Operation Fuel Partnership
Connecticut Water Company and Operation Fuel have announced they are continuing their partnership to reach customers who qualify for financial assistance. The partnership supplements assistance available through the company’s existing H2O — Help to Others — program.
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Water Main Project in the Thompsonville section of Enfield.
$700,000 project beginning the week of August 7 to replace water main installed in 1955.
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woman sitting on steps smiling while holding a glass of water
60% of Customers Don’t Know What They Pay for Water, and Half Overestimate the Cost.
Nearly 85% believe water service is a very good or good value when they learn the actual cost.
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overhead shot of Moody Reservoir
Connecticut Water Invites Customers and Public to Water Treatment Facility Open House in Naugatuck on August 10.
Stewart Facility is the largest source of Drinking Water for customers in the Naugatuck Valley.
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inside of a water treatment facility
Connecticut Water Invites Customers and Public to Water Treatment Facility Open House in Clinton on July 18.
MacKenzie Facility is largest source of Drinking Water for customers in the Shoreline Region.
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CT Water employee standing in front of a backhoe
Water Main Project in Stafford Springs $850,000 project beginning the week July 10 to replace 70 year old water main.
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overhead shot of solar panels
Connecticut Water Announces Plan for Solar Array in Clinton.
Combination roof and ground-mount installation will completely offset electrical consumption at corporate office and southern region work center.
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two people in the water drop watchers
Water Drop Watchers Graduates.
Connecticut Water “Graduates” nearly 600 Third Graders from Water Education Curriculum during School Year.
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