Connecticut Water has taken a number of precautions related to COVID-19 to protect the health and safety of employees, customers, and the community while continuing to deliver a reliable supply of safe drinking water. Among them is the closing of our offices to visitors and the postponement of non-essential service appointments. News Release and COVID-19 Preparedness Measures and Frequently Asked Questions.
We have halted shutoffs and collections for past-due balances. All customers will continue to receive water. Please be alert for scammers who may use this time to take advantage of you.
Our H2O, Help 2 Our Customers program can help those needing financial assistance with their water bills in order to maintain uninterrupted water service.
The US Centers for Disease Control and Prevention website for information on the novel coronavirus and COVID-19.
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