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Connecticut Water has taken a number of precautions related to COVID-19 to protect the health and safety of employees, customers, and the community while continuing to deliver a reliable supply of safe drinking water. Among them is the closing of our offices to visitors and the postponement of non-essential service appointments. News Release and COVID-19 Preparedness Measures and Frequently Asked Questions.


Connecticut Water Pledges To Work With Customers Financially Impacted by the COVID-19 Crisis

We have halted shutoffs and collections for past-due balances. All customers will continue to receive water. Please be alert for scammers who may use this time to take advantage of you.

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H2O - Help 2 Our Customers Hardship Assistance Program

Our H2O, Help 2 Our Customers program can help those needing financial assistance with their water bills in order to maintain uninterrupted water service.

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Coronavirus Disease 2019 (COVID-19)

The US Centers for Disease Control and Prevention website for information on the novel coronavirus and COVID-19.

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