A refreshing utility experience.
Our commitment goes beyond water quality. As members of the communities we serve, we’re committed to providing you with a different, friendlier utility experience. From our local support to environmental protection, we take pride in our work, and even more in our communities.
Customers can receive a bill credit for rain barrel purchase
Connecticut Water once again partnered with Upcycle Products to offer customers the opportunity to purchase upcycled rain barrels and receive a credit on their water bill.
The first 250 customers who purchase a rain barrel can receive a $10 credit on their water bill. Just email a confirmation of purchase to customerservice@ctwater.com.
Our commitment to water quality and you.
The most important thing we do each day is provide you with clean drinking water you can trust. Get information about water quality in your area, issues, and what we do to protect our water quality at the source.
Protect your plumbing with Linebacker®.
Protect yourself from unexpected repair costs for your water line, wastewater, and in-home plumbing with Connecticut Water’s trusted Linebacker® program.
Be sure before you open the door.
Receive an emailed photo of the service person scheduled for your appointment so you know who to expect and trust, with our award-winning Be Sure Before You Open the Door program.
The latest news about Connecticut Water and our communities.
The American Society of Civil Engineers gave national drinking water infrastructure a C- grade, but Connecticut Water’s approach to infrastructure investments matches up with many of ASCE’s suggestions for workable solutions to ensure customers can access reliable, high-quality water now and in the future.
Connecticut Water employee volunteers spent a recent Monday morning cleaning up litter from around reservoirs in the Naugatuck area. Keeping watershed areas clean protects the environment and also protects the source water, before it enters a treatment plant and goes out to customers.
Connecticut Water invites customers and the public to learn about where their water comes from during upcoming watershed hikes as part of Trails Day and an open house at a drinking water treatment facility.
Earth Day holds special significance for Connecticut Water employees, since part of the company’s mission to deliver life-sustaining, high-quality water means protecting water sources and the environment
The Connecticut Water Company is pleased to announce that the 2025 Shenipsit Lake Reservoir fishing program will open at sunrise on Saturday, April 12, for the 2025 season.
During the week of Jan. 27 Connecticut Water will begin a $1.5 million project to install new water main in South Windsor in the Woodland Park area.
Connecticut Water acquired more than 125 acres of land as open space in Prospect and Tolland as part of the company’s continued commitment to protecting our customers’ sources of drinking water.
In 2024, Connecticut Water proactively replaced more than 93,500 feet of water main through the Water Infrastructure and Conservation Adjustment (WICA) program as part of ongoing efforts to increase reliability and quality for our customers.
