A refreshing utility experience.
Our commitment goes beyond water quality. As members of the communities we serve, we’re committed to providing you with a different, friendlier utility experience. From our local support to environmental protection, we take pride in our work, and even more in our communities.
$25 Water Bill Credit With the Purchase of a Rain Barrel
Connecticut Water has partnered with Upcycle Products to offer customers the opportunity to purchase upcycled rain barrels and receive a credit on their water bill.
The first 250 customers who purchase a rain barrel can receive a $25 bill credit on their water bill. To receive the credit, email your purchase receipt to customerservice@ctwater.com.
Protect your plumbing with Linebacker®.
Protect yourself from unexpected repair costs for your water line, wastewater, and in-home plumbing with Connecticut Water’s trusted Linebacker® program.
Our commitment to water quality and you.
The most important thing we do each day is provide you with clean drinking water you can trust. Get information about water quality in your area, issues, and what we do to protect our water quality at the source.
Be sure before you open the door.
Receive an emailed photo of the service person scheduled for your appointment so you know who to expect and trust, with our award-winning Be Sure Before You Open the Door program.
The latest news about Connecticut Water and our communities.
Connecticut Water invites firefighters to apply for the 2025 Firefighter Support Grant Program to support their vital work serving our communities.
Connecticut Water Company welcomes customers to learn about the wastewater treatment process directly from our experts during an open house at the Heritage Village Wastewater Facility in Southbury on Wednesday Oct. 30.
Thanks to everyone who came to the open house at the William N. MacKenzie Drinking Water Treatment Facility in Clinton!
Customers rated Connecticut Water above 90 percent in the customer satisfaction index. Nearly 60 percent of our customers rank Connecticut Water as above average or the best utility they interact with, according to customer surveys.
Contractors hoisted a prefabricated pump station building into place using a crane in Avon Friday morning, the next step in a $4 million infrastructure project to improve water service for customers in the area for decades to come.
Just weeks after historic flooding in Southbury and neighboring towns, river flows in the Pomperaug River have dropped below the first threshold in the Heritage Village water system’s low-flow operations plan.
Connecticut Water proactively replaced nearly ten miles of water main so far this year through the Water Infrastructure and Conservation Adjustment (WICA) program as part of ongoing efforts to increase reliability and quality for our customers.
Customers can learn about the water treatment process directly from our experts during an open house at the William N. MacKenzie water treatment facility
