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We have been hearing from customers in Ellington, South Windsor and Vernon about a musty, earthy taste and smell to their water.  The water being delivered to customers meets all drinking water standards. More information on the cause of the taste and smell.

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Water Conservation Tips

How often should you water your lawn? What are the best drought-resistant native plants? Visit our conservation page for tips!

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New Online Bill Pay Platform

We have made exciting changes to our online billing platform! Existing auto pay and e-billing customers should update their information to ensure a seamless transition.

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COVID-19 Extended Payment Plans

Interest-free extended payment plans for up to 24 months are available for any customer with past due balances, without requiring a determination of financial need to assist you during this period. There is no down payment required. If you are having trouble paying your bill, please contact us by phone at 1-800-286-5700 as soon as possible for information.

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