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Drought Update: Conservation request for Clinton, Guilford, Madison, Old Saybrook and Westbrook to reduce water usage by 15%. Customers of the Heritage Village water system in Oxford, Middlebury and Southbury asked to conserve because of low stream flow in the Pomperaug River. Request for New London and Windham counties to eliminate outdoor water use and conserve because of State's Stage 3 drought conditionsClick here for tips on how to conserve.


Don't Miss Important Notifications

Do we have your up-to-date contact information? We notify customers about scheduled water main flushing, water main breaks and other system news through our Everbridge Notification System. You can also sign up for alerts even if you are not a customer.

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New Online Bill Pay Platform

We have made exciting changes to our online billing platform! Existing auto pay and e-billing customers should update their information to ensure a seamless transition.

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Use Water Wisely

Water is a valuable resource that we need to use wisely. Click "Learn More" for tips on how to conserve indoors and outdoors.

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